| This point applies to postpaid customers only | Zain will keep all confidential information related to the client, and has the right to provide its employees, agents and affiliates on a need to need basis if required |
|---|---|
| All account information provided in this form is accurate,and the customer shall inform Zain in writing of any change s in their account information at least 10 business days prior to the next due date | In case of any contradictions between the terms and conditions in the English and Arabic versions, the terms and conditions in Arabic shall prevail |
Zain has the right to request updated customer bank information from the issuer bank directly in case the customer failed to notify Zain of any change, as shown in article 2 above.
26| The customer hereby declares his knowledge that the deducted amounts for prepaid automated recharge service is non-refundable even in the case of non-consumption of the balance | |
|---|---|
| Any change in the account details or personal information of the client should be promptly reported by the client to Zain | Zain shall not be responsible for any fraud, loss, damages or misuse of the client's account information or cards due to negligence of the client |
In case of any dispute, the decision of Zain shall be considered as final.
5