Select the sectors by clicking on Banking | The Bank shall reply, and the Authority reviews, analyzes, and send an alert to the customer |
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You can follow up on your request from the Dashboard page | Verify your personal info then click on Next |
Read the acknowledgement then click on Acknowledge | Fill in your data and submit your request |
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The customer selects the bank to file the complaint against, compiles the data, holds the attachments for his complaint, and presses Submit the complaint | The customer chooses the type of complaint |
If the complaint is escalated to the Authority, the Authority will analyze the response and re-address the bank.
21.